Your next step depends on where you are today. Choose the option that best describes your position and we'll walk you through what a realistic start looks like — the qualification, mentoring, aggregator and business decisions that shape a successful first two years.
Where are you starting from?
Exploring mortgage broking
Curious about a career in mortgage broking? Learn what it takes and whether it's right for you.
Learn More
I still need my Cert IV
Get qualified with our partner RTOs while preparing for your broking career with REFS support.
Training Options
Qualified and ready to launch
Got your Cert IV? Our 24-month mentoring program will help you build a sustainable business.
Start Mentoring
Looking to change mentor
Not getting the support you need? Switch to REFS for structured mentoring that actually works.
Talk to UsA clear pathway from first steps to independence
The program progresses through four defined stages. Support is most involved early and progressively reduces as capability and confidence grow.
Foundation & Launch
- Business and operational setup
- Aggregator and accreditation pathway
- Compliant client workflow
- First application and settlement
Supervised Production
- Regular lodgement rhythm
- Active pipeline development
- File preparation and progression
- Comprehensive pre-lodgement review
Momentum & Complexity
- Standard files managed end-to-end
- Broader lending scenarios
- Complex matters with mentor guidance
- Referral-network development
Independence & Graduation
- Sustainable production
- Strong file quality
- Risk-based oversight
- Self-sufficient business operation
Support is most involved early and progressively reduces as capability and confidence grow.
This is more than a new job.
A mortgage-broking business can create long-term value through client relationships, recurring trail income and a book that grows over time.
Talk to a mentor- 01
A client book you own
Relationships and referrals that stay with your business.
- 02
Recurring trail income
An income stream that grows as your book accumulates.
- 03
Control over your time and business
Choose how you work, when you work, and who you work with.
- 04
Long-term, uncapped business potential
Grow at your pace — whether solo, with a team, or across multiple streams.
Passing the course is only the beginning.
The qualification provides the foundation. The real challenge is applying lender policy, managing live files, meeting compliance requirements, building referral relationships and operating a new business.


Left to figure it out
- Irregular access to support
- Theory without live-file application
- Delayed feedback
- No defined milestones
- Reactive learning
- One person's limited availability
Supported file by file
- Reliable mentor access
- Real-deal application
- Pre-lodgement guidance
- Structured progression
- Planned skill development
- Access to specialist experience
Support built around real work.
Dedicated mentor access
Ask the question while the file is live — not weeks later in a scheduled session.
Exact access conditions and service standards are confirmed during onboarding.
- Live-deal support
Talk to a mentor while a client scenario is on the desk.
- Pre-lodgement file guidance
A second set of eyes before your file goes to the lender.
- Loan structuring assistance
Structure and lender selection guidance for tricky scenarios.
- Compliance and documentation guidance
Get the compliance mechanics right from your first file.
- Weekly group training
Live sessions on process, policy and business development.
- Business and referral-development support
Practical guidance on building an early referral base.
- Templates, scripts and practical tools
Working documents you can use with clients from day one.
- Six-month progression reviews
Structured check-ins that keep your development on track.
Estimate how your broker business could grow.
Enter your expected monthly settlements and average settled loan amount to view an estimated revenue projection across the first three years.
Calculator assumptions
- Upfront commission
- 0.65%
- Annual trail commission
- 0.165% p.a.
- Aggregator/Licencing Fees
- 15%
- Projection period
- 3 years
Estimates only. Actual commissions, trail payments, aggregator and licencing arrangements, lender policies, commission splits, clawbacks, loan retention, operating expenses, GST and tax will vary. Results are not financial advice, an income forecast or a guarantee of earnings.
Annual breakdown
| Year | Settled volume | Upfront | Trail | Aggregator/Licencing fees | Net estimated |
|---|
Not one perspective. A team of specialists.
Access to a team of experienced brokers and business owners — not a single point of contact. Every REFS mentor works on live files with new brokers every week.
Belinda English
John Adams
Wayne Milner
Built for confidence in the real world.
REFS gave me the confidence and structure I needed to build my business. After 18 months, I'm settling $4M+ monthly.
The mentoring is practical and accountable. My mentor doesn't just give advice—they help me implement it.
I switched to REFS after a year with another mentor. The difference in support and structure is night and day.
Demo attribution shown here — sourced from public Google reviews on refsaustralia.com; final display attribution subject to reviewer permission.
Other ways to work with REFS.

Training for broker teams
- Online training
- Professional-development days
- Workshops
- Sales, process and growth training

Consulting for broker businesses
- One-to-one consulting
- Team consulting
- Operational improvement
- Client-development strategy
Demo tiles based on publicly listed partner names. Approved logo graphics will replace these before launch.
Questions before you begin.
If you'd like a specific question answered before booking a call, contact us and we'll respond within one business day.
Still have a question?
Our mentors are happy to walk you through anything before you commit. No hard sell.
Ask a mentor*Compliance wording pending approval: new-to-industry brokers are generally required to complete an industry mentoring period during their first two years.
Ready to talk about your first two years?
Tell us where you are now. We'll help you understand the qualification, mentoring, aggregator and business steps ahead — whether or not you decide to proceed with REFS.
- 20-minute pathway call
- Real advice, no hard sell
- Australia-wide appointments
Talk to a mentor this week.
Pick a time that suits you. Most calls are booked within one business day.
Book a 20-minute pathway call Or send us a questionBook your pathway call.
Tell us a little about where you are now and we'll get in touch to arrange a relaxed 20-minute pathway call.
- Australia-wide mentoring
- No hard sell — walk away anytime
- Response within one business day
The best in the business when it comes to mentoring brokers. Their experience, guidance and support have been invaluable.
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